Information Technology Services

IT Services (ITS) is Concordia’s resource for your technical needs. ITS offers a wide variety of services to the campus community.

ITS operates several computing sites across campus. Sites include the Writing Center, which supports “Writing Across the Curriculum,” and Scheele Memorial Library’s Information Commons. Microsoft Office, Internet access, and printing services are available through any of the computers available to students in the Information Commons. Additionally, the Krenz Academic Center houses a 20-workstation, PC-based instructional lab, and the New Media classroom and production studio are designed for instruction in digital media and content design.

ITS also maintains and offers students personal email accounts and online file storage, online course services through Blackboard, secure access to grades, financial aid and student account information, and Internet access via CCNYNET.  CCNYNET is Concordia’s high-speed computing network. Wi-Fi service provides flexible and mobile access to Concordia’s online resources and the Internet, and is available across campus including Scheele Memorial Library, classroom buildings, and residence halls.  In addition to Wi-Fi, each residence hall room also Ethernet ports for Internet access as well as cable TV jacks.

More information can be found in the Student Computing Guide or in the frequently asked questions. Additionally, personal help on the use of these services is provided by experienced computer lab assistants during regular Library hours. Technical advice may also be obtained from the IT Services office located in the Krenz Academic Center, during posted helpdesk hours.

ITS Helpdesk
Email: click here
Phone: 914.395.4802
Hours: 7:00am-8:00pm, Monday- Thursday, 7:00am-4:30pm, Friday (subject to change)


Information Commons

The Information Commons in the Scheele Memorial Library is divided into two parts—a reference area comprised of two public-access kiosk computers and the reference librarian’s station, and a work section made up of a core area of 16 student-access computers and 13 student-access workstations are distributed throughout the main and lower levels of the library. Each of these computers is attached to the campus network, through which access to the resources available via the Internet are procured. They are also connected to several networked printers so that hard copies of online documents, research results, and other materials can be made. Finally, all 29 student-access computers in the work quarter offer users the Microsoft Office suite of productivity tools (Word, Excel, PowerPoint, etc.) which enables the user to complete various classroom assignments and other tasks. Apart from this group of workstations, 10 laptops equipped with Wi-Fi are available for checkout at the circulation desk.
Several databases are accessible on the units located in the Information Commons. Each of these workstations provides access to the instruments available from the Westchester Academic Libraries Directors Organization (WALDO), including the online catalog of Scheele Memorial Library and WALDO’s own online union catalog (these are the default options on the reference computers). The two computers in the reference section feature access to WorldCat, a utility which presents information on over one billion items held in more than 10,000 libraries around the world. Moreover, the library is constantly adding new databases which may prove valuable to Scheele’s users.